1. Introduction
MatexPay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual card services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address)
- Account credentials
- Payment and transaction data
- KYC verification documents
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify your identity for KYC compliance
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- 256-bit SSL encryption for data transmission
- PCI DSS compliant data storage
- Regular security audits and assessments
- Access controls and authentication measures
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Payment processors and card networks
- Identity verification services
- Legal and regulatory authorities when required
- Service providers who assist our operations
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
7. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@matexpay.com